Terms of service

This website is operated by Soft Denial.

By accessing or purchasing from this website, you agree to the following terms.

All Soft Denial pieces are made to order. Because each item is created especially for you, we do not offer returns or refunds. This approach helps us reduce waste and ensures each piece is made with intention and care.

Prices, product details, and availability may be updated at any time without notice.

We aim to ensure every order is fulfilled with care and attention to detail. However, we are not responsible for delays or issues caused by shipping carriers or circumstances outside our control.

By using this website, you agree to use it responsibly and for its intended purpose.

If you have any questions, you are always welcome to contact us. ♡